Frequently asked questions

DomVia Realtime is a realtime platform for live product experiences such as messaging, presence, activity feeds, delivery updates, dashboards, alerts, and in-app coordination.

You can build live chat, private rooms, presence indicators, live location updates, delivery timelines, status dashboards, notifications, and custom realtime workflows.

Create a realtime app in the console, copy the public key, add your trusted origin, connect your client to ws.domvia.net, and use signed authorization for private or presence channels.

The public gateway is ws.domvia.net. Client apps connect to it using an active public key for the realtime app.

Yes for browser apps. Trusted origins help prevent unknown websites from connecting to your realtime app with your public key.

Yes. The public key identifies the realtime app and can be used in browser or mobile clients. Secret keys must stay in trusted server code only.

Use private channels for messages, account events, order updates, dashboards, tenant rooms, support rooms, and any realtime data that should only be available to approved users.

The platform is designed for private channels, signed access, origin controls, credential rotation, and optional strong privacy patterns for sensitive payloads.

Yes. Start small, test the setup, review usage, and upgrade when your traffic or production requirements need higher limits.

Enterprise conversations are handled through contact sales so the team can review scale, security, procurement, and rollout requirements.

Use Contact for sales, Enterprise, partnerships, procurement, security review, and company conversations.

Use Support when you already have a workspace or realtime app and need private help with setup, credentials, origins, channels, usage, billing, or production issues.